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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
It's great to welcome you @Ariff, thanks for troubleshooting this by yourself.
If your tracker is not syncing, I recommend following the instructions provided in the Having trouble syncing? post. There are some steps that you have already tried but please do them again.
Let me know the outcome. 
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
It's great to welcome you @Ariff, thanks for troubleshooting this by yourself.
If your tracker is not syncing, I recommend following the instructions provided in the Having trouble syncing? post. There are some steps that you have already tried but please do them again.
Let me know the outcome.
Best Answer