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Blaze cannot swipe, reset doesn't work

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Dear people,

 

I cannot swipe on my FitBit Blaze anymore.

When I reset the Blaze with the two buttons combination, I see the FitBit logo but afterwards I cannot swipe to a another menu. 

So I am stuck on the clock display.

Does someone have any clue what to do, since the reset doesn't do the job.... 

Kinds regards. 

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