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Blaze (classic) not connecting.

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‎11-11-2018 20:34

‎11-11-2018 20:34

I am currently using a OnePlus 2 and my fitbit blaze is not connecting to my phone. It is syncing but when I try to connect blaze (classic) which is used to recieve notifications, control music and accept/decline phone calls..... It doesn't connect saying "pairing rejected by Blaze" and "incorrect PIN or passkey". Is there any solution to this? I've been trying to connect it since weeks now...

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‎11-11-2018 23:11

‎11-11-2018 23:11

Welcome to the forums

 

Is it on the compatibility list? If not things will not work correctly


Phone support
https://www.fitbit.com/devices

 

Hope to see you around the forums!

 

Community Council Member

Wendy | CA | Moto G6 Android

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