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Blaze clock time and sync times

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My Blaze dosent have the correct time or date on the clock. Although it keeps updating stats it shows last synced last night at 9.29pm. It won't update any changes I have made. Eg clock face.
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13 REPLIES 13

Welcome to the Community @Sharon1965. If your Blaze is not displaying the correct time, I recommend changing your timezone to a complete different one, sync your tracker, put the correct time and sync again. To change the timezone do the following from your Android device:

 

1. Tap the Settings icon

2. Tap Account

3. Tap Settings

4. Turn off "Automatic time zone"
5. Tap Select time zone

6. Select your timezone

7. Sync

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Mine did this too, I was 21 hours behind, even messed up my sleep tracking.

What causes this?

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I have done as you said, however unsure how you turn off automatic settings.  I have searched and searched for this but can't see where it is.  Grrrrrr very frustrating, still not updating.  It will sync for todays stats but still shows updated last thursday night (when we first set Blaze up). 


Sent from my Samsung Galaxy smartphone.
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Did you ever get this resolved.  I am having the same problem/furtration...

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I am having a similar issue.  The steps are synching.  However when i attempt to change clock display it states my sevice will not sync...i am using a samsung galaxy note 5

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I am having a similar issue.  The steps are synching.  However when i attempt to change clock display it states my sevice will not sync...i am using a samsung galaxy note 5 

I also noticed clock is about 5 to 6 minutes slower than my phone.  I attempted changing the time zone but it will not change.  However continues to track steps and syncs that...very strange.  

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I removed blaze from fitbit account.  Then shut down the phone and the blaze.  Waited about 15 minutes.  Tirned both back on.  Then set my blaze up again on my fitbit account.  The time changed to correct time and i can change the clock display.  Now to be able to manage the music..this does not seem to want to work.

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Thank you 🙂

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The time on my Fitbit Blaze will not update, it has been 3 hours off for the last 2 days. I can get the steps and all other information to update and sync, but not the time. I have tried deleting and installing both the app and the watch from my phone, and resetting both the watch and the phone. I have also tried changing the automatic time zone and manually inputting a completely different one. I tried using Wi-Fi while syncing, even thought changing the clock display would help but, even though the display will change, the time remains incorrect.

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I've tried turning on and off the time zone settings I've had no luck - still about 5 minutes off also mine is the blaze don't know why I followed all the instructions. Still no luck

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Mine is doing the same thing it's also about five minutes off I have tried turning on and off the auto time zone still no luck each time I sync it whether it's off and then try syncing will it's on still no luck.

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Completely annoying. I flew from CST to Frankfurt Germany. After a few tries, my Blaze reset the time. Then onto the next flight to Dubai, and I cannot make the thing work. I’m still on Frankfurt time, three hours behind. 

Its even more annoying because Smarter travel newsletter had an article recommending the Blaze for travelers. I’ve replied to it that the Blaze is one of the CRAPPIEST watches for travelers. The watch is beautiful, nothing wrong with it. One of my most favorite. But the app is required to change the time, and the app stinks!!!!!

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This worked thanks.   Last time I will buy fitbit

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