I bought my blaze in Feb 18 and the screen is now damaged, despite having a screen protector on it. The glass is fine and not scratched so it is below the surface. Logged with customer services(26100014) who could only offer 25% discount, not very good as dont really want to pay out to buy another one so soon. Not the normal level of service i expect from fitbit customer service. Anyone else seen this type of damage?
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- last edited on by
MarreFitbit
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- last edited on by
MarreFitbit
Hey @SunsetRunner, it's great to welcome you.
I appreciate the attachment. Regarding your inquiry, I love my Blaze and play volleyball with it and so far it doesn't have any type of damage in the screen.
I am glad to hear that you have contacted our support team and to know that you were offered a discount. If you are interested in using that discount, in this page you will be able to compare all of our units, maybe there is one that meet your needs. You can also take a look at our warranty policy.
Keep the stepping up! 
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