Blaze screen blank

[StephGR]

I charged my Blaze completely up last night before bed. Got up and went on a walk today and still took a couple hours before I actually looked at my watch. When I did, it wouldn’t turn on. I synced it to my iPhone 6+ and walked around a little and it is still tracking. I did a reset pushing and holding the left button and lower right button, the green heart rate lights come on but nothing else. Any idea how I can get my screen back?

Moderator edit: subject for clarity

[AlejandraFitbit]

Hey @StephGR, it's great to see you around.

I appreciate all the efforts in trying to fix this issue and would like to know if you have get in touch with our support team, have they offer you a solution for this?

Hope to hear from you soon. 

[StephGR]

Yes, I did contact support through live chat. My Fitbit was determined to
be defective. Took a week to receive replacement and it was defective as
well. Sending it back tomorrow and hoping to receive a working replacement
quickly this time.

[AlejandraFitbit]

Thanks for the information @StephGR.

I am sorry to hear about your experience with the replacement but it is great to hear that you will be receiving a new one. At the moment of receiving it, you just need to do the following from your Fitbit app to set it up:

1. From the Fitbit app dashboard, tap or click the Account icon.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

If there is anything else we can help you with, do not hesitate to post it.