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Blaze died

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‎06-19-2016 15:12

‎06-19-2016 15:12

Set my Blaze for a treadmill run. About 15 minutes in looked at it to check heart rate and screen was blank. Pushed button blank screen. Stopped run to put it on the charger. Blank screen. HELP!
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‎06-19-2016 22:07

‎06-19-2016 22:07

@pasus58 Did you get it working yet?  If not, have you tried a restart by holding in the left and bottom right buttons? If the battery icon isn't appearing, I would also try moving your charger to a different port to ensure the power source isn't the issue.  If it still doesn't charge, I would suggest contacting customer service: http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

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‎06-19-2016 22:07

‎06-19-2016 22:07

@pasus58 Did you get it working yet?  If not, have you tried a restart by holding in the left and bottom right buttons? If the battery icon isn't appearing, I would also try moving your charger to a different port to ensure the power source isn't the issue.  If it still doesn't charge, I would suggest contacting customer service: http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

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‎06-20-2016 04:50

‎06-20-2016 04:50

The restart worked. Thanks.
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‎06-23-2016 08:27

In response to pasus58

‎06-23-2016 08:27

Hello @pasus58 welcome to the Fitbit Community! I'm glad to hear that after the restart your Blaze is working properly. @Jrdubyakc thanks for your cooperation! 

 

Hope to see you around more often! 🙂  

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

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