Blaze display completely blank

[Jaxxu]

My Blaze display went all pixelated then eventually went blank. Then after the firmware update, the screen fully returned. No issues. Everything else works. The green lights go on and off a little irregularly though. However, I somehow accidentally removed my Blaze from the app!!! This means that I cannot see the numbers displayed to connect it again. It will not turn on. I have reset... And I cannot take it back and get it replaced because it is a month out of the return policy. If there is anyway I can get this fixed, please let me know!! It would be a shame to throw it in the bin just because of the screen.

If I did, I am not sure I'd get a Blaze again after this trouble this month. If anyone has any suggestions on better watches, please also let me know. Although my primary wish is to simple fix this one somehow.

Thank you!

[Jaxxu]

Just to clarify, I mean that the screen once again went blank after the update, so I am no longer able to see anything again

[Rich_Laue]

When you say the screen went blank, do the heart rate lights still flash? 

I haven't figured out how to accidently remove a Fitbit from the app, removing from the app is actually removing it from your Fitbit account. The app just shows what devices are attached to the account. Have you tried the restart? 

Even outside of the return policy, you can still contact fitbit, after reading the warranty. 

[Jaxxu]

I meant I unsynced it, sorry. From the app. To sync again, it asks me to put in a number displayed on the Blaze screen. I cannot do that because it has no display.

The lights flash, it vibrates, it does alarms, it logs sleep and all data (when synced). But the lights do flicker weirdly sometimes. Not always constant, but mostly they are.

I have restarted a million times. The first time it happened, I did it and it fixed it. Never again has it worked. The firmware update then had it working again. But it no longer works. I just hope it can be fixed... Although I won't hold my breath.

Thank you, I will also try to contact them! I just worried that they would just tell me that I have to buy another one... Hoping someone else had the same issue but fixed it.

[Rich_Laue]

I would contact fitbit, if it is the Fitbit app asking for the code then you did remove it from your account. 

[Jaxxu · Accepted solution]

I spoke to an agent and they offered to send me a replacement Blaze pebble (the watch itself), so I am guessing that it was a faulty product. Sadly, no way to fix if you ever have the issue yourself, but at least you can get a new one! Hopefully, this time, I won't have any such troubles.

Thank you for your help, Rich!