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Fitbit Blaze problems

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‎10-09-2016 04:58

‎10-09-2016 04:58

My fitbit blaze keeps flashing and there are two fitbit icons on the screen.  I am unable to reset it i have tried, i cant see anything or access anything on my fitbit.  not too sure what to do.  I am going to see if i let the battery die and recharge is that will fi it, other than that any ideas?

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‎10-10-2016 04:05

‎10-10-2016 04:05

A warm welcome to the Community @kk808. Thanks for troubleshooting this inconvenience by yourself. This sounds weird, can you please provide me with a photo of the inconvenience you are seeing on your tracker's display? Also, where it is flashing? If you are referring to the back of the tracker, that flashing is the heart rate sensor. You can turn it off or set it in auto mode by doing the following from a computer:

 

1. Go to Settings

2. Go to Devices

3. Go to Heart Rate

4. Select "On" or "Auto"

5. Sync

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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