Blaze display corrupted

[Vwcrunr]

I’ve had my Blaze since the end of March and love it. For some reason, there appear to be missing pixels at the bottom of my screen forming a sort of black smudge. The watch works fine but it is annoying to have a fairly new watch with a messed up display.

Moderator edit: subject for clarity

[AlejandraFitbit]

Welcome to the Community @Vwcrunr.

I am sorry to hear about the issue you are experiencing with your Blaze display and would like to know if you have tried to restart your tracker? If you haven't, I recommend restarting it by doing the following:

1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2. Let go of the buttons.

If the issue persists, feel free to provide me with a photo of your Blaze display.

Let me know the outcome. 

[Vwcrunr]

I have tried resetting my blaze, but it did not work. Attached is a
picture.

[AlejandraFitbit]

Thanks for the update @Vwcrunr.

Unfortunately, I am not able to see the photo but thanks for attached it. Since the restart procedure didn't work, I've gone ahead and escalated your case to our Support Team, for them to take a deeper look at this, please keep an eye on your inbox for further instructions.

Catch you later.