Blaze display flickering

[GerrySue]

My Blaze tracker screen is vibrating side to side I tried rebooting did not work.

Moderator edit: subject for clarity

[WendyB]

Welcome to the forums!

Sometimes doing the restart 3 times in a row helps.

If it does not then Contact Support.
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

[tndemming]

I'm having the exact same problem.  I just noticed it. The screens appear to jump or freeze and moving from screen to screen locks temporarily. The green lights of the back also flicker faster than normal.

[AlejandraFitbit]

It's great to welcome you @GerrySue, @tndemming great to see you here and @WendyB appreciate the input.

Thanks for troubleshooting this by yourselves. Since the instructions you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

Keep me posted. 

[GerrySue]

I finally got mine working, had to shut it down and restart.

[Reneeray]

How did you shut it down? I’m having the same problem. 

Thanks

[GerrySue]

I followed instructions on the website. If you go all the way to the right to the settings and go to the bottom it gives you the option to shut it off. I would have done that if I remembered it was there. Let me know if it works.

Gerry

[AlejandraFitbit]

Thanks for the information @GerrySue and @Reneeray it's great to see you around.

@GerrySue, I am glad to hear that your tracker is now working properly. If there is anything else we can do for you, do not hesitate to post it.

Now @Reneeray, regarding your inquiry, to shut off your Blaze you need to swipe to setting and tap shut off. To turn it on you need to press the home button and to restart follow the instructions provide in the help article How do I restart my Fitbit device?.

Let me know how it goes. 

[Reneeray]

Problem is I can’t do anything on my screen?