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Blaze display is not turning automatically

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‎10-18-2019 18:59 - last edited on ‎10-20-2019 08:04 by Moderator Alum

‎10-18-2019 18:59 - last edited on ‎10-20-2019 08:04 by Moderator Alum

Blaze display is not turning on automatically even after moving or lifting hand. I need to click on any keys manually to check the time or notification messages. But it is notifying me by vibrating whenever I receive a message.

 

 

Moderator edit: subject for clarity

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4 REPLIES 4

‎10-19-2019 07:50

‎10-19-2019 07:50

Hi @Charan546  try restarting it. It's the first thing to do when there is a problem. Let us know how things go for you.

Stepping in the U.S.A. since September 2013. Android 14

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‎10-19-2019 10:06

In response to Odyssey13

‎10-19-2019 10:06

Hi @Odyssey13 .

 

i have restarted my watch multiple times. But still the issue persists. There are many other issues which are occurring after iOS 13 upgrade, but hoping that shouldn’t to anything with display light of Blaze watch.

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‎10-20-2019 08:06

In response to Charan546

‎10-20-2019 08:06

It's great to see you around, @Charan546 and @Odyssey13, thanks for the input.

 

I appreciate all the efforts in trying to fix this display issue. But, can you please be more specific about it? Are you having problems with the screen or the notifications?.

 

I hope to hear from you soon. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎10-20-2019 08:20

In response to AlejandraFitbit

‎10-20-2019 08:20

I’m receiving notifications as a vibrations. In fact continuous vibration
for calls that a different issues.

But this post is for Display. Until I press any key, was unable to check
the time or message received.

Blaze Version 17.8.402.1
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