Blaze display not working correctly

[Daveywoot]

Having some issues with my Blaze display the clock doesn’t show on the main screen. When swiping to different screens only some screens appear and when they do it’s only partial. This happened after an update a while ago. 

The readings appear to be working but currently the interface is not usable. 

Attempted the standard restart. Updated firmware and resyncing with iPhone, but no luck. Please help

Moderator edit: Updated title for clarity

[FerdinandFitbit]

Hi @Daveywoot, welcome to the Fitbit Community Forums! 🙂

I'm sorry to hear you're having problems with the display on your Fitbit Blaze not working correctly. Thanks a lot for all you've tried to get it working. I'll be happy to help you out!

You can try to set up your tracker as a new device and see if this helps. Be sure to sync your tracker before doing this to avoid losing any information. For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem.

If this doesn't work, you can try to change the clock face on your tracker from the Fitbit app and once it syncs, see if it works properly or not. Let me know if you need more help!

[Daveywoot]

Thanks for your response. Unfortunately I was unable to resync as the screen isn’t displaying the pin. It literally just displays the background. This is the same as what it previously displayed when on the clock screen... ie just the background and no clock.

 Wish i’d Taken a some pics before removing the Fitbit from my account now. 

I tried the usual, rebooting the tracker, Bluetooth on my phone etc but no change. 

I’m a little stuck now. Don’t think there is any way back from this for my tracker. Which is very frustrating as apart from these issues the tracker is not damaged.

david