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Blaze keeps shutting off

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‎11-11-2018 18:21

‎11-11-2018 18:21

My blaze will just shut down. The battery is fully charge. I have reset it numerous times and it will stay on about 15-20 minutes (I did notice the heart rate and floors counter did not work) then it turns completely off. 

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‎11-12-2018 02:59

‎11-12-2018 02:59

Hi, @Kgemerson, if you have tried the reset a number of times and this is still happening, the next step would be to get in touch with Fitbit Customer Support on contact.fitbit.com.  They will let you know your options.

 

Welcome to the forums!

Sense, Charge 5, Inspire 2; iOS and Android

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