Blaze display not working

[Gowest1995]

Sometime during the night on Saturday night, my Blaze just stopped working.  When I woke up Sunday, there was nothing on the display except for a red dot where the battery icon usually is, so I put it on the charger when I went to church.  When I got home and checked it, the situation was the same.  I tried to reset it (holding left button and bottom right button) with no luck.  All I get is some random lit up pixels on the left side.  I've had the Blaze since early May and this is the only problem I've had with it.  Any help?

Moderator edit: subject update for clarity 

[FerdinandFitbit]

Hi there @Gowest1995. Great to see you in the Community! 🙂

 That doesn't sound any good at all. Sounds like the display is corrupted so I would really recommend getting in touch with the Support Team. They will be happy to take a deeper look into it and get you back on track.

Let me know if you need anything else!

[coach123]

anyone else have their display appear crooked or tilted?  my last two had that problem. fitibit can't figure it out. obvious defect. ive been through 3 Blaze's in 6 weeks. workmansip issues?

[FerdinandFitbit]

Hey there @coach123. Good to see you in the Community!

When you refer to this, it's the digital look that appears tilted or is it the actual physical display  that appears like that?

I've not really heard much about this but I would expect it's just a coincidence. Was the Support Team able to replace it for you?

[coach123]

it's the digital look. been dealing with support and hasnt been resolved yet. waiting for supervisor to get back to me as attempts to resolve with online reps got me no where. Quite disappointing given it's my 3rd blaze in 6 weeks.

[FerdinandFitbit]

Huh... that sounds pretty strange @coach123. Please let me know if they are able to help you out with this. Have you tried by any chance to restart it a couple of times by pressing/holding the left and lower right buttons for 10-12 seconds? This usually fixes minor issues so if you haven't, you could give that a try and see if it works.

Anything else, let me know!

[coach123]

it's a hardware issue. either it's not sealed and display moves after usage or something else

[FerdinandFitbit]

I'm very sorry to hear that it has happened repeatedly @coach123...

I'd recommend waiting to be contacted again by our Support Dept for them to take care of this for you and hopefully this will not happen again.

Anything else you may need, let me know. I'll be happy to help!

[coach123]

i appreciate that. thank you.  Just for the love of god don't make me buy and wear an Apple Watch during exercise! haha