help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

S6 Active compatibility with Fitbit Blaze

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-26-2016 09:38 - last edited on ‎09-19-2021 11:28 by Fitbit Moderator

‎09-26-2016 09:38 - last edited on ‎09-19-2021 11:28 by Fitbit Moderator

I had the Fitbit Force forever, LOVED IT..

Just upgraded to the Blaze...Very disappointed at the moment. Have spent the past week trying to figure out

why it won't do everything the store told me it would.  Turns out it compatitble with my phone only 2 versions ago!  S4 Active but not the S6 Active.  REALLY??

Did I really just spend $200 to not be able to fully use my fitbit?

When I log into the website, it won't upload my data, say's the device isn't paired.... but yet it pairs and uploads to my phone.

Am I just having a bad week?  Suggestions?

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎09-26-2016 10:45

‎09-26-2016 10:45

@ritab212 would you be able to upload a screen shot of the web site error? The website is independent of any phone or device and reads the data from the server.. It also is not able to upload data from the tracker. 

 

Getting back to your phone, you say the app uploads the data, I'll assume you are also able to see the data. Is there anything that specifically does not work, connected gps, notificstiond, sleep detection, etc? 

Best Answer
0 Votes