help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze display

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-27-2018 03:19

‎07-27-2018 03:19

I am asking this question pretty much knowing the answer.

 

I have had my blaze for about a year and a half, over the last few days, various lines and spots have appeared on the display and they appear to be getting worse.

 

Looks like the pixels are dying to me.

 

Is this fixable or do I need to buy a new pebble?

Best Answer
0 Votes
1 REPLY 1

‎07-27-2018 03:23

‎07-27-2018 03:23

If it's a hardware failure (as is most likely) then you'll need a new Blaze. However, if you are in Europe then the warranty runs for 2 years (it's 1 year outside Europe) and you should be covered. If so, contact customer support via: contact.fitbit.com

 

If you're lucky it could be just a software glitch so restarting it is worth a try:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.
  3. If your Fitbit Blaze, Fitbit Ionic, or Fitbit Versa doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again.

 

 

Best Answer