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Blaze displaying Fitbit logo

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‎08-18-2017 13:57 - last edited on ‎08-24-2017 06:58 by Moderator Alum

‎08-18-2017 13:57 - last edited on ‎08-24-2017 06:58 by Moderator Alum

Howdy, the logo stays on the screen. I have attempted to reset the device with no success. 

 

Please advise and help!

 

Great product FYI it helped me change my life.

 

Thank you kindly. 

Later.

 

Moderator edit: subject for clarity

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2 REPLIES 2

‎08-18-2017 14:40

‎08-18-2017 14:40

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support. Let them know what you have tried to resolve this issue
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎08-24-2017 06:59

‎08-24-2017 06:59

A warm welcome to the Community @JDTHETRAVELER and @WendyB thanks for stopping by.

 

I would like to know if you keep having inconveniences with your Blaze? If you do, I recommend setting it up as a new device by doing the following from your Fitbit app:

 

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap Set Up a Device.
  3. Choose your tracker and follow the onscreen instructions to continue.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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