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Blaze displaying Fitbit logo

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‎06-20-2018 08:07 - last edited on ‎06-21-2018 09:48 by Moderator Alum

‎06-20-2018 08:07 - last edited on ‎06-21-2018 09:48 by Moderator Alum

My Blaze is constantly displaying the Fitbit logo but nothing else. Seems to be locked up. I've tried a two-button reset but nothing happens.

 

 

Moderator edit: subject for clarity

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‎06-21-2018 09:50 - last edited on ‎10-28-2025 04:35 by Fitbit Moderator

‎06-21-2018 09:50 - last edited on ‎10-28-2025 04:35 by Fitbit Moderator

A warm welcome to the Community @FMildenburger.

Thanks for troubleshooting this by yourself. Since the restart procedure didn't work, I've gone ahead and escalated your case to our Support Team, for them to take a deeper look at this, please keep an eye on your inbox for further instructions.

Let me know if you need anything else. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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