06-20-2018
08:07
- last edited on
06-21-2018
09:48
by
AlejandraFitbit
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06-20-2018
08:07
- last edited on
06-21-2018
09:48
by
AlejandraFitbit
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My Blaze is constantly displaying the Fitbit logo but nothing else. Seems to be locked up. I've tried a two-button reset but nothing happens.
Moderator edit: subject for clarity

06-21-2018 09:50
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06-21-2018 09:50
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A warm welcome to the Community @FMildenburger.
Thanks for troubleshooting this by yourself. Since the restart procedure didn't work, I've gone ahead and escalated your case to our Support Team, for them to take a deeper look at this, please keep an eye on your inbox for further instructions.
Let me know if you need anything else.
