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Blaze will not charge

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‎06-19-2018 08:53

‎06-19-2018 08:53

My blaze will not charge.

 

Best Answer
0 Votes
6 REPLIES 6

‎06-20-2018 00:00

‎06-20-2018 00:00

Have you tried other USB power sources? It might not be getting enough charge from what you are using at the moment. I use a wall charger that I use for a mobile phone.

 

Fitbit's troubleshooting guide for charging problems can be found here: https://help.fitbit.com/articles/en_US/Help_article/1190/

Best Answer

‎06-20-2018 01:48

In response to shats

‎06-20-2018 01:48

my blaze is not charging .I have tried couple of wall chargers nd all from my laptop its stillll not charging 

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0 Votes

‎06-20-2018 01:51

In response to shats

‎06-20-2018 01:51

Fitbit have a troubleshooting guide for charging problems at https://help.fitbit.com/articles/en_US/Help_article/1190/

 

As it says at the end of that, if the suggestions don't work then get in touch with customer support

Best Answer

‎06-20-2018 01:53

In response to SteveH

‎06-20-2018 01:53

yes tried all of this and still not working

 

Best Answer
0 Votes

‎06-20-2018 02:08

In response to shats

‎06-20-2018 02:08

@shats then, as it says at the end of that troubleshooting guide, it's time to contact customer support.

Best Answer

‎06-21-2018 09:58 - last edited on ‎10-28-2025 04:35 by Fitbit Moderator

In response to SteveH

‎06-21-2018 09:58 - last edited on ‎10-28-2025 04:35 by Fitbit Moderator

A warm welcome to the Forums @lmyates52 and @shats, @SteveH thanks for stopping by.

I appreciate the efforts in trying to fix these battery issues. Since the instructions provided by our friend didn't work, I've gone ahead and escalated your case to our Support Team, for them to take a deeper look at this, please keep an eye on your inbox for further instructions.

Let me know if you need anything else. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer