06-19-2018 08:53
06-19-2018 08:53
My blaze will not charge.
06-20-2018 00:00
06-20-2018 00:00
Have you tried other USB power sources? It might not be getting enough charge from what you are using at the moment. I use a wall charger that I use for a mobile phone.
Fitbit's troubleshooting guide for charging problems can be found here: https://help.fitbit.com/articles/en_US/Help_article/1190/
06-20-2018 01:48
06-20-2018 01:48
my blaze is not charging .I have tried couple of wall chargers nd all from my laptop its stillll not charging
06-20-2018 01:51
06-20-2018 01:51
Fitbit have a troubleshooting guide for charging problems at https://help.fitbit.com/articles/en_US/Help_article/1190/
As it says at the end of that, if the suggestions don't work then get in touch with customer support
06-20-2018 01:53
06-20-2018 01:53
yes tried all of this and still not working
06-20-2018 02:08
06-20-2018 02:08
@shats then, as it says at the end of that troubleshooting guide, it's time to contact customer support.
06-21-2018 09:58
06-21-2018 09:58
A warm welcome to the Forums @lmyates52 and @shats, @SteveH thanks for stopping by.
I appreciate the efforts in trying to fix these battery issues. Since the instructions provided by our friend didn't work, I've gone ahead and escalated your case to our Support Team, for them to take a deeper look at this, please keep an eye on your inbox for further instructions.
Let me know if you need anything else.