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Blaze displays lines & flashing

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‎09-05-2018 05:56

‎09-05-2018 05:56

My Fitbit Blaze's battery got drained & I was not able to charge & use it for quite some time. Then, when my son was to use it, he charged it & it eventually displayed lines with the screen's color displays upper half red, lower half blue. When I tried to reset it by pressing the left button & the lower right button, displays stayed as is but started to blink.

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‎09-06-2018 04:15

‎09-06-2018 04:15

A warm welcome to the Community @Romadols.

 

Thanks for troubleshooting this by yourself. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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