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Blaze does not connect with mobile

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‎04-23-2019 23:03

‎04-23-2019 23:03

Using the blaze after a few months and trying to set up the device for wife. Unable to connect the device with app. Asks for the display code and pops a message- sorry the set up is taking longer than usual with connecting message but doesn't connect at all. Can anyone help? 

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‎04-25-2019 19:47

‎04-25-2019 19:47

Welcome to the Fitbit Community Forums @gsealrabindran! I apologize for the delay in my response. Thanks for sharing the inconvenience that you have trying to set up your Blaze to your wife's account. I appreciate the details you provided about the message that you receive after the code request and all the steps you followed. I will recommend to connect your mobile device to a WiFi if possible, to restart your Blaze, and to follow the instructions on the article: Why can't I set up my Fitbit device? 

 

Please let me know if you have any questions! 😉

Alexandra Modératrice Français | Directrives Fitbit

| Accepte le post comme Solution!

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