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Blaze does not sync with S8

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‎01-28-2018 19:44 - last edited on ‎05-17-2019 20:26 by Moderator Alum

‎01-28-2018 19:44 - last edited on ‎05-17-2019 20:26 by Moderator Alum

After going through 3 fitbit HR charges in 2 years I decided to stay and keep my loyalty to fitbit.  I upgraded this time to the Blaze.  After waiting 2 months to finally get it and enjoying it for 2 months.  My blaze now does not sync with my S8.  Getting my notifications and calls on my phone is super important to me and a necessity. Honestly I want to throw this device in the garbage. I know I'm not the only one.  Looking back at prior forms this has been going on for more than 6 months.  How is everyone else handling this? Super Frustrated with Fitbit

 

 

Moderator edit: subject update for clarity 

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4 REPLIES 4

‎01-28-2018 19:45

‎01-28-2018 19:45

After going through 3 fitbit HR charges in 2 years I decided to stay and keep my loyalty to fitbit.  I upgraded this time to the Blaze.  After waiting 2 months to finally get it and enjoying it for 2 months.  My blaze now does not sync with my S8.  Getting my notifications and calls on my phone is super important to me and a necessity. Honestly I want to throw this device in the garbage. I know I'm not the only one.  Looking back at prior forms this has been going on for more than 6 months.  How is everyone else handling this? Super Frustrated with Fitbit

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‎01-28-2018 20:00

‎01-28-2018 20:00

Notifacations have not been a problem with the. Samsung Galaxy S8. I have had sync problems which all diss peered when I removed the other trackers. My sister and two brothers along with my two neighbors. That makes 6 with the Galaxy S8, and none have had any problems. I would have heard. 

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‎01-28-2018 20:09 - edited ‎01-28-2018 20:21

In response to Pookeywookey

‎01-28-2018 20:09 - edited ‎01-28-2018 20:21

wrote:

After going through 3 fitbit HR charges in 2 years I decided to stay and keep my loyalty to fitbit.  I upgraded this time to the Blaze.  After waiting 2 months to finally get it and enjoying it for 2 months.  My blaze now does not sync with my S8.  Getting my notifications and calls on my phone is super important to me and a necessity. Honestly I want to throw this device in the garbage. I know I'm not the only one.  Looking back at prior forms this has been going on for more than 6 months.  How is everyone else handling this? Super Frustrated with Fitbit

Same. I'm super frustrated. It worked perfectly for about six months.

Do the devs need to work on software updates or something??

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‎01-28-2018 20:19

In response to ImTurningViolet

‎01-28-2018 20:19

I was on the phone with customer service for 45 minutes the other night. After my conversation now I get zero notifications calls texts emails nothing. Very frustrating and yes something needs to be done

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