help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze doesn't recognize stairmaster, stationary bike, or Jacobs Ladder.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-17-2016 21:14

‎04-17-2016 21:14

Why can't they figure out a way to have it recognize gym equipment such as stairmaster, stationary bike, and jacobs ladder? It can record steps taken, so why can't it convert those steps into stairs if you put it in stairmaster mode and be able to calculate it somehow? Same with jacobs ladder. Very frustrating. I can't even manually log the jacobs ladder because it's not even an option. You should have basic gym equiptment in your app.
Best Answer
0 Votes
1 REPLY 1

‎04-17-2016 21:23 - edited ‎04-17-2016 21:24

‎04-17-2016 21:23 - edited ‎04-17-2016 21:24

The Fitbit looks for an actual change in altitude for fights of stairs, on gym requirement you physically are not changing altitude.

Fitbit also does nothing with the stair count but display it for you to look at, no extra calories are awarded.

Fitbit also does not know how tall these imaginary stairs your climbing are. 

Best Answer
0 Votes