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Blaze doesn’t sync my exercises

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‎10-17-2018 13:15 - last edited on ‎10-18-2018 04:06 by Moderator Alum

‎10-17-2018 13:15 - last edited on ‎10-18-2018 04:06 by Moderator Alum

My Fitbit Blaze doesn’t sync the walks I do and makes up random walks which I have done before and also it did sync a walk I didn’t do cos I was indoors. Why is this happening please?

 

 

Moderator edit: subject for clarity

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‎10-18-2018 04:08

‎10-18-2018 04:08

Hey @Lilac3, it's great to see you here.

 

Can you please be more specific about the issue you are experiencing? Isn't your tracker syncing at all? If that is the case, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there.

 

Also, how are you logging your information? Are you selecting the exercise directly from the Blaze or are you manually logging your activities?

 

Hope to hear from you soon. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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