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Blaze feedback

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‎07-22-2019 15:28 - last edited on ‎07-24-2019 14:33 by Moderator Alum

‎07-22-2019 15:28 - last edited on ‎07-24-2019 14:33 by Moderator Alum

My Blaze lived up to its name.  After starting to freeze constantly it started to burn my wrist.  I took a picture of it with a thermometer registering 120 degrees.  I am done with it.

 

Moderator edit: Subject for clarity

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‎07-24-2019 14:35 - edited ‎07-24-2019 15:16

‎07-24-2019 14:35 - edited ‎07-24-2019 15:16

Nice to see that you're digging into the Forums @SunsetRunner, let me give you a warm welcome to our Community.  My apologies for the delay.

 

Thanks for reporting the issues with your Fitbit Blaze. We strive for excellent customer service, and customer satisfaction remains our number one goal. I've checked with our support team and apparently they already took your case under their wings. Please keep an eye in your email inbox, you'll get some information about your case.

 

Please let me know if you need anything else! 

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