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Blaze flare clock face/exercise screen

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‎08-04-2016 22:14

‎08-04-2016 22:14

Hello,
Just received a Blaze in the mail and several screens appear to be malfunctioning. The Flare clock face will not show the time, all of the exercise screens are blank (it allows me to select "exercises" and then scroll through several blank screes), and the Original clock face will not show any of my metric information. I have tried several restarts and setting it up as a new device. Nothing seems to fix these issues. Any help would be appreciated.
thanks!
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‎08-05-2016 06:10

‎08-05-2016 06:10

Welcome to the Community @Kyleg1102. Thanks for troubleshooting this inconvenience by yourself. It's weird to hear that your tracker's screen is not working as it should. I recommend restarting your tracker a couple of times more and check the settings of the tracker from your iOS Fitbit app by tapping the Blaze tile and edit the information you prefer. Keep in mind that you have to sync your tracker with every change.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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