help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze flashing Fitbit icon

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-20-2018 14:21 - last edited on ‎08-22-2018 04:33 by Moderator Alum

‎08-20-2018 14:21 - last edited on ‎08-22-2018 04:33 by Moderator Alum

My Fitbit has not been holding charge, less than 24 hours. Then  I had « clock error ». I reset and now all I get is a flashing Fitbit icon no response.

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎08-22-2018 04:34 - last edited on ‎10-21-2025 04:33 by Fitbit Moderator

‎08-22-2018 04:34 - last edited on ‎10-21-2025 04:33 by Fitbit Moderator

Hey @Sharp192, it's great to welcome you.

I appreciate the efforts in trying to fix this issue. Have you tried to pair your tracker as a new device? If you haven't, I recommend setting it up by doing the following:

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

Let me know the outcome. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes