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Blaze is overheating

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‎08-21-2018 17:40 - last edited on ‎08-22-2018 04:38 by Moderator Alum

‎08-21-2018 17:40 - last edited on ‎08-22-2018 04:38 by Moderator Alum

Hi,

 

My Fitbit Blaze just started buzzing and I tried what was recommended to fix it, but now the screen is blank and the device is hot. What should I do?

 

 

Moderator edit: subject for clarity

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‎08-22-2018 04:39

‎08-22-2018 04:39

Welcome to the Forums @Jenhendric.

 

Thanks for troubleshooting this by yourself. If your Blaze is overheating, I recommend not wearing it. I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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