Blaze flashing the Fitbit icon.

[PeteThePotter]

Blaze all of a sudden started flashing the Fitbit icon. Attempted to reset, but nothing happens.

Moderator edit: format

[DavideFitbit]

Hello @PeteThePotter, welcome to the Fitbit Community forums. 

Thank you for sharing this information about the screen of your Blaze that is stuck with the Fitbit icon and confirming that you already tried the restart procedure.   

I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. Keep an eye on your inbox. 

Let me know about te outcome. 

[Wenders37]

I am having the same problem flashing icon as fine until I put it on charge 

As well as that tried to restart and reset. The app can’t find the blaze either 

[DavideFitbit]

Hi @Wenders37, thank you for your reply and confirming that you already tried the suggested steps.  Sorry for the late response. 

I've sent your information to the Customer Support team as well for further assistance, so you should be getting a reply soon. Keep an eye on your inbox. 

Let me know about te outcome. 

[PeteThePotter]

Thanks, I had tried that and it continued flashing. Once the battery was
drained I was able to charge my Blaze and it was working again.

[Goldenchild]

Hi, I am having the exact same issue. It started a couple days ago. I guess I will let the battery run out and then charge it and hope it will work again. 

[DavideFitbit]

Hi, sorry for the late response. 

That's great news @PeteThePotter! Thank you for the update.  

Welcome to the forums @Goldenchild, thank you for confirming that you're having the same problem with the Blaze flashing with the Fitbit icon. Please let me know if you were able to get any response from the device after the steps you mentioned (letting the battery run out and charging the device again) or by performing the restart procedure: How do I restart my Fitbit device?

Please keep me posted.