Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Welcome to the forums!
Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1
Hope to see you around the forums!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Welcome to the Forums @StarfirePearl and @WendyB thanks for stopping by.
I would like to know if the instructions provided by our friend @WendyB worked? Did you tracker work after trying the restart procedure?
Hope to hear from you soon. ![]()
Best Answerwhen i restart the tracker the screen is faint. alot of lines in screeen disply lights. When i shut it off and turn back on same thing happens faint with alot of lines distortion. im not sure how much times goes by but i will look and the screen is flickering.
Best Answer