help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze frozen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-09-2019 10:12

‎03-09-2019 10:12

I've had my Fitbit for about 18 months and never had an issue. Over last couple days noticed the battery going very quickly. Today put it on charge and it has frozen on the Fitbit logo. Tried manual restart and flickers off for a second that back to frozen app screen. Any help??

Best Answer
0 Votes
1 REPLY 1

‎03-10-2019 13:07

‎03-10-2019 13:07

Welcome to the Fitbit Community forums @jonsmith85 ! Thanks for sharing the inconvenience that you are having with your Blaze. I appreciate all the details you provided, they're really useful. I took contact with our support department and it seems that you are already in contact with them. Please wait for their news. 

 

Let me know if you need anything else! Woman Happy

 

Alexandra Modératrice Français | Directrives Fitbit

| Accepte le post comme Solution!

Best Answer
0 Votes