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Blaze got very hot

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‎06-09-2019 12:19 - last edited on ‎06-10-2019 05:23 by Fitbit Moderator

‎06-09-2019 12:19 - last edited on ‎06-10-2019 05:23 by Fitbit Moderator

BurnI absolutely loved my fitbit Blazeuntil last week. Out of no where it wouldn’t charge. I got the “overheating” signal and fitbit was hit to the touch. I cooled and I thought I got it to charge. I put it on my wrist and a few minutes later felt a burning sensation like I was stung. Turns out my fitbit burnt me. Anyone else have this problem? I dont even want to try to charge the fitbit again and wear it. 

 

 

Moderator edit: Clarified subject

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‎06-10-2019 05:36

‎06-10-2019 05:36

Welcome to the Forums @JaIverson.

 

We're very sorry to hear about the situation that you have experienced.

 

Our support team will be getting in touch with you about this situation via email. Please keep an eye on your email's inbox, spam, and trash folders for their mail. Our team will be more than happy to help.

 

Feel free to reach out with any other questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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