05-16-2017 16:43
05-16-2017 16:43
Sometimes when I am sitting or driving, I look at my wrist and see -- under my heart rate tracker. I understand my HR will be relatively small range while just sitting. BUT, if I want to see my heart rate, I should be able to see it, not just a "--" any ideas?
I would hate to return for a new blaze (I just purchased this blaze 3 days ago) if i do not need to. Thank you!
Best Answer05-17-2017 00:01
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
05-17-2017 00:01
When you see "--" it's not that your heart rate is low, it's that your fitbit is unable to get a reading. There are a few possible causes for this and fitbit have produced the following help file on the subject:
Best Answer05-21-2017 06:16
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-21-2017 06:16
Best Answer