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Blaze inaccurate step count

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‎09-21-2017 10:53 - edited ‎09-21-2017 10:53

‎09-21-2017 10:53 - edited ‎09-21-2017 10:53

My Blaze is not counting steps correctly. I've restarted it, uninstalled and reinstalled it and it's still not accurate. I just went on a walk and physically counted 3,128 steps. My Blaze recorded 2,163 (short 965). Any suggestions on how to fix this?

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‎09-22-2017 05:02

‎09-22-2017 05:02

It's great to see new faces @Lalizzie, welcome!

 

First of all, thanks for troubleshooting this by yourself. If your  tracker is not being accurate, I recommend restarting your Blaze, walk 100 steps and let me know how many steps it registered.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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