07-18-2019 05:47 - edited 07-19-2019 17:22
07-18-2019 05:47 - edited 07-19-2019 17:22
Blaze is keep shocking .
Moderator edit: Updated subject for clarity
07-19-2019 11:49
07-19-2019 11:49
Welcome back @Guo. I've moved your post to this board because it's more related to the topic.
I would like you to provide me with more details about what you're experiencing, please reply to the following questions:
- Is your Blaze display working properly?
- Is your Blaze heating up?
- Is your Blaze not working?
Keep me posted.
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07-19-2019 17:10
07-19-2019 17:10
07-20-2019 15:58
07-20-2019 15:58
Thanks for getting back @Guo. Please try restarting it and continue monitoring it.
Catch you later!
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09-23-2019 16:03
09-23-2019 16:03
my fitbit Blaze keeps vibrating even after i picked up the call. To make things worse, when i make calls and the other person picks up the call, my fitbit randomly vibrates for 20 seconds.
09-26-2019
13:11
- last edited on
01-17-2025
11:30
by
MarreFitbit
09-26-2019
13:11
- last edited on
01-17-2025
11:30
by
MarreFitbit
Welcome to the Community @tezo. Sorry for the delayed reply.
I appreciate the details mentioned. I would like you to restart your Blaze and force quit the app, reset Bluetooth, restart your tracker, refresh notifications and set them up again. You can find the instructions here.
I'll be around if you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
09-26-2019 19:41
09-26-2019 19:41
I started experiencing this issue with the update of iOS 13. I waited for iOS 13.1 to be released hoping the issue would be resolved but vibrating still occurs after a call is answered. Suggested troubleshooting was also unsuccessful.
09-26-2019 21:26
09-26-2019 21:26
Mines doing the same after i did a IOS update on my phone yesterday. Glad to see im not the only one!
09-27-2019 12:55
09-27-2019 12:55
Thanks for getting back @Bravo-Zulu and @merimccarthy. I appreciate the details mentioned.
I've shared your case with our Support team and they will continue assisting you @Bravo-Zulu.
I would like you to confirm you've tried the troubleshooting posted above.
I'll be around if you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
09-27-2019 16:11
09-27-2019 16:11
it is still the same, i think it's time to move to apple watch...
09-28-2019
10:09
- last edited on
01-17-2025
11:30
by
MarreFitbit
09-28-2019
10:09
- last edited on
01-17-2025
11:30
by
MarreFitbit
Thanks for getting back @tezo. In this case, I've shared your post with our Support team, they will continue assisting you.
I'll be around if you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
09-28-2019 11:07
09-28-2019 11:07
@SilviaFitbit Everyone seems to have done trouble shooting including myself... that’s obviously not the issue!
10-01-2019
11:23
- last edited on
11-08-2024
15:01
by
MarreFitbit
10-01-2019
11:23
- last edited on
11-08-2024
15:01
by
MarreFitbit
Thank you for getting back @merimccarthy. Sorry for the delayed reply.
In this case, I've shared your post with our Support team and they will continue assisting you.
I'll be around if you need further assistance.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
10-01-2019 19:14
10-01-2019 19:14
I used to have the same issue until I recently turned off Bluetooth Classic on the Blaze and unpaired that from my Samsung S5 Phone. Now call notifications seem to be instant and stop when the call hangs up.
10-02-2019
13:39
- last edited on
11-08-2024
15:00
by
MarreFitbit
10-02-2019
13:39
- last edited on
11-08-2024
15:00
by
MarreFitbit
It's great to see you around @KLeBlazeS5. I'm glad to hear that you're receiving notifications now, thanks for sharing the solution that worked for you.
I'll be around if you need further assistance. 😀
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.