help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze is not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-18-2017 02:44 - last edited on ‎04-19-2017 06:18 by Moderator Alum

‎04-18-2017 02:44 - last edited on ‎04-19-2017 06:18 by Moderator Alum

Hi I've had my place since Xmas and it's been paired with my iPhone 6 since then but it seems by baby has turned Bluetooth off on my blaze during the night and now they won't pair again 

 

I've got Bluetooth on on both but my phone just won't find it properly - it says "please check you devise Bluetooth is on and in range"

 

Moderator edit: Subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎04-19-2017 06:19

‎04-19-2017 06:19

It's great to welcome you @Sgraham80. I would like to know if you keep having problems syncing your tracker? If you do, I recommend following the instructions provided in the Having trouble syncing? post. After these steps your tracker should work properly.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes