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Blaze is not syncing

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‎04-18-2017 02:44 - last edited on ‎04-19-2017 06:18 by Moderator Alum

‎04-18-2017 02:44 - last edited on ‎04-19-2017 06:18 by Moderator Alum

Hi I've had my place since Xmas and it's been paired with my iPhone 6 since then but it seems by baby has turned Bluetooth off on my blaze during the night and now they won't pair again 

 

I've got Bluetooth on on both but my phone just won't find it properly - it says "please check you devise Bluetooth is on and in range"

 

Moderator edit: Subject for clarity

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‎04-19-2017 06:19 - last edited on ‎06-07-2025 06:20 by Fitbit Moderator

‎04-19-2017 06:19 - last edited on ‎06-07-2025 06:20 by Fitbit Moderator

It's great to welcome you @Sgraham80. I would like to know if you keep having problems syncing your tracker? If you do, I recommend following the instructions provided in the Having trouble syncing? post. After these steps your tracker should work properly.

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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