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Blaze is still not receiving notifications

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‎12-06-2019 15:00 - last edited on ‎12-09-2019 11:46 by Fitbit Moderator

‎12-06-2019 15:00 - last edited on ‎12-09-2019 11:46 by Fitbit Moderator

I have tried everything. I have followed every instruction but still do not get text message alerts on my Blaze since the upgrade. The Blaze is also still vibrating after I have answered calls. When is this going to be fixed..........?????

 

 

Moderator edit: updated subject for clarity

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4 REPLIES 4

‎12-06-2019 17:30

‎12-06-2019 17:30

I am having the exact same issue and its so frustrating!

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‎12-07-2019 06:54

‎12-07-2019 06:54

I was having that same problem still. Now my Blaze isn't even connecting to my phone!

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‎12-09-2019 12:32 - edited ‎09-25-2024 07:33

In response to HRShavor

‎12-09-2019 12:32 - edited ‎09-25-2024 07:33

Hi there @Froggy10, @MJBealer, and @HRShavor, welcome to the Community Forums. I'm sorry to hear that you're going through this situation. 

For iOS users, thanks for letting us know about this issue. We’re currently working to resolve it and hope to have a fix soon. Be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.

For Android users and the tracker vibrating during your calls, we’re aware of the issue with the notifications and are working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Maria | Community Moderator, Fitbit


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‎12-10-2019 12:22

In response to MarreFitbit

‎12-10-2019 12:22

Having the same issue with my blaze for  a while. This is my 2nd Fitbit, definitely nervous to purchase again, no one seems to have any answers.

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