Connection difficulties with device and Samsung S10+

[HRShavor]

I'm having multiple issues with my Fitbit Blaze. Any advice?

• Not connecting to bluetooth on my phone (Samsung Galaxy s10+)
  • Everything is up to date
• Not getting notifications when it WAS connected to my phone via bluetooth
  • Even then there was an odd delay that happened off and on such as calls not making the watch vibrate until either the call had already been answered or I'd missed the call entirely.
• Not all notifications worked (at the end before notifications stopped working completely only a few notification types were working.

I've made sure everything is up to date on my phone, the app, and my Fitbit. I've been going through these forums and answers I'm getting aren't working or I've already done them with no success.

Is my only option at this point to buy a new Fitbit? That's the only thing I can think of (it's also what I ended up having to do with my Charge HR 2 which is why I ended up with the Blaze).

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hi @HRShavor, it's nice to see you again participating here in the Community Forums, welcome back!

Thanks for bringing this to my attention and for all the information that was shared in your post, thanks for verifying that everything is up to date prior to posting too. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Blaze are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

Please make sure that there's no other Bluetooth device near to your phone and Fitbit to avoid interference with the connection.

Keep me posted.

[HRShavor]

Thank you for replying, but please see back where I state I've tried every tip already because this has been an ongoing issue (close to 2 or more months if I remember correctly, maybe longer from what other users have shared when I initially searched). I've had my Fitbit for 2 or 3 years and this is probably the 4th one I've had as I've been using Fitbit for some time. Are there new methods as to why some apps don't send notifications, too? Even when selected and other apps do send notifications (when the Fitbit is receiving notifications).

[RicardoFitbit]

You're welcome @HRShavor, your reply is appreciated as well, sorry for the delay in responding your post.

As it turns out, I cannot assume which troubleshooting steps you already tried when you say that everything was tried, however, thanks for your confirmation and for taking into consideration the steps that were shared on my previous post. Let me share with you that we are aware of this situation and working to resolve it as soon as possible. Therefore, my best advice for you at this moment will be to keep your Fitbit app up to date and the same for your Samsung Galaxy S10+.

Let me know if you have any additional questions.