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Blaze is stuck in clock face

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‎07-27-2017 21:20 - last edited on ‎07-28-2017 04:35 by Moderator Alum

‎07-27-2017 21:20 - last edited on ‎07-28-2017 04:35 by Moderator Alum

My Blaze screen is stuck on clock and will not slide across to other functions like show my steps or get onto exercise.

 

Moderator edit: Subject for clarity

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‎07-27-2017 23:46

‎07-27-2017 23:46

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support. Let them know what you have tried to resolve this issue
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎07-28-2017 04:36

‎07-28-2017 04:36

It's great to see you here @Annellmer and @WendyB thanks for stopping by.

 

I would like to know if the instructions provided by our friend @WendyB worked? Have you get in touch with our support team?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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