Blaze isn't found when trying setup

[DanielHejhej]

Hallo awesome people.

So I've had my Blaze for 2 months and never had any problems with it at all. It was pretty straight forward to get it going the first time.

Now for some reason it stopped synching with the fitbit app. It just kept going and then suddenly it stopped the synch-o-meter in the middle and then said: "Looking" and then started all over again. Again and again and again. As if it suddenly loses connection to the watch.

So then I chose to "remove blaze" and now I want to setup from the beginning again but it won't find it. It just says: "Searching" as I choose to try and add a new fitbit tool.

Any idea what is wrong? Is it the watch? What should I do?

[Kmransom123]

@DanielHejhej. What device are trying to set the Blaze up on?

[DanielHejhej]

Hi again folks and thanks for the reply to my query.

After a while I solved it.

What I did:

1) I removed the unit on bluetooth and told it to forget the device.

2) I restarted the Blaze.

3) I deleted and downloaded the fitbit app again.

4) I shut down the Wifi.

5) After a while it suddenly discovered my watch and asked to connect it.

My device: IPhone.

[SilviaFitbit]

@Kmransom123 Thanks for the advice. 

It's great to have you here @DanielHejhej! I appreciate that you share the troubleshoot that worked for you. Currently, there's a syncing issue with the Blaze and iOS. You may want to check the main thread because any update will be posted there.