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Blaze isn't receiving notifications

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‎08-07-2018 09:36 - last edited on ‎08-08-2018 06:18 by Moderator Alum

‎08-07-2018 09:36 - last edited on ‎08-08-2018 06:18 by Moderator Alum

Hi! I'm having problems receiving notifications on my Blaze. I have linked my Blaze with my iPad, not with a phone. In the Fitbit app, when I go to notifications, I can't see any app and that way allow the Braze to receive notifications from that concrete app. How can I make appear the apps I have in my iPad, inside the Fitbit app (into notifications).

 

 

Moderator edit: subject for clarity

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‎08-08-2018 06:19 - last edited on ‎10-21-2025 11:17 by Fitbit Moderator

‎08-08-2018 06:19 - last edited on ‎10-21-2025 11:17 by Fitbit Moderator

A warm welcome to the Community @Cbbl.

Could you please provide me with a screenshot of what you are seeing on your iPad? Have you checked if it is a compatible mobile device? In the meantime, check the help article How do I get notifications from my phone on my Fitbit device?.

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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