Re: Blaze isn't syncing - Fitbit Community

Blaze isn't syncing

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tommyp

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Has not synced since Sunday. Help.

Moderator edit: subject for clarity

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SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

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The usual things to try when you get syncing issues are:

restart phone
restart fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
restart fitbit a few more times (it doesn't always work)
"forget" the fitbit in the phone's bluetooth settings
go through fitbit's troubleshooting guide at: https://help.fitbit.com/articles/en_US/Help_article/1866/
if none of that works then contact customer support: contact.fitbit.com

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AlejandraFitbit

Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

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It's great to see you around @tommyp and @SteveH thanks for stopping by.

I would like to know if the instructions provided by our friend worked? Were you able to sync your Blaze?

Hope to hear from you soon.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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