help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze issue with time

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-09-2017 09:07 - edited ‎02-09-2017 09:36

‎02-09-2017 09:07 - edited ‎02-09-2017 09:36

I've shut down my blaze and have synced it. I receive text messages and phone calls. I've tried changing the time with central time as well as just seeing if it would work by changing with any other time and it has not changed. My battery is also not staying charged as long. But it still keeps track of messages, phone calls, & my activity through out the day. It will hold a charge for maybe 2 days. Could it be from the update? It hasn't been able to do the update.

Best Answer
0 Votes
3 REPLIES 3

‎02-09-2017 09:21

‎02-09-2017 09:21

Time should be updatedon Sync as I suspect you know. I know when I travelled abroad with a Surge it took a while to correct itself on my return but I never did work out why. All you can really do is change timezones a couple of times and hope everything catches up eventually. (make sure to sync the timezone changes in order to achieve anything)

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎02-09-2017 09:49

In response to MikeF

‎02-09-2017 09:49

Have you done a restar5 of the tracker since the update?

Best Answer
0 Votes

‎02-14-2017 16:05

‎02-14-2017 16:05

I have the same issue. I deleted the app and reinstalled it as well. I changed the time zone it did nothing. I went back to proper time zone and still on AM and It is PM with wrong time. It will sinc and everything works except time. 

Best Answer
0 Votes