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Blaze keeps resetting to zero

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‎03-24-2018 03:58 - last edited on ‎03-26-2018 04:44 by Moderator Alum

‎03-24-2018 03:58 - last edited on ‎03-26-2018 04:44 by Moderator Alum

Why does my Fitbit Blaze keep going back to zero. Also when I wake up it says I walked steps but obviously I'm sleeping. I reset it by putting that time as driving that's when my Fitbit starts acting up and going back to zero. Yes, I've restarted both devices and synced them. Thanks for any help giving.

 

 

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‎03-26-2018 04:48

‎03-26-2018 04:48

It's great to see you around @Abias, thanks for troubleshooting this by yourself.

 

Keep in mind that all Fitbit trackers reset themselves at midnight in order to start a new day. Also, remember that Blaze registers your steps depending on your arm/hand movements, if you move a lot when sleeping, your tracker might take some of those moves as steps and that's why you are seeing them when you wake up. If the issue you are experiencing is different, please be more specific about it.

 

I hope this helps, see you later. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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