help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze keeps shutting down

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-06-2019 09:51 - last edited on ‎06-14-2019 14:51 by Fitbit Moderator

‎06-06-2019 09:51 - last edited on ‎06-14-2019 14:51 by Fitbit Moderator

I've had my fitbit for a year with no issues and now it keeps shutting down after a few minutes not sleep mode but completely shutting down and won't stay on 

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎06-14-2019 14:50 - edited ‎06-14-2019 14:50

‎06-14-2019 14:50 - edited ‎06-14-2019 14:50

Hi @Mchristman. Welcome to the Community Forums! I'm sorry for the delay in my response.

 

Thanks for letting me know about your Blaze behavior, and let's work on this together. Just to confirm, does this happen when doing a specific exercise? Also, do you see anything displayed when your device turns back on? In the meantime, I'd recommend to restart it by holding the left and bottom right buttons for 10 seconds. You should see the Fitbit logo displayed.

 

Let me know how it goes. Woman Happy

Best Answer
0 Votes