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Blaze measuring wrong distance

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‎07-30-2020 15:25

‎07-30-2020 15:25

hi, my blaze recently started measuring the wrong distance when i go for a walk. It is showing basically double of what it should be. I know because i do the same route almost every day and know the distance. Also when i look at the GPS route on the map it shows the path zigzaging back and forth and not a straight line. Anyone else see that?

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8 REPLIES 8

‎08-09-2020 03:26

‎08-09-2020 03:26

Mine is not measuring at all. I did a 5m bike ride last Saturday and it recorded as 0.01mile and yesterday the same distance but recorded 0.73mile. So frustrating as my fitbit is linked to my

Life insurance policy and is supposed to be measuring my fitness. Blaze is not fit for purpose! Absolutely crap! 

Best Answer

‎08-09-2020 08:08

In response to Bubblimon

‎08-09-2020 08:08

I just did a 3.5 mile walk and my Blaze shows 1.87.... I'm so confused.  😕

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0 Votes

‎08-12-2020 07:21

‎08-12-2020 07:21

i'm being to think it's the accuracy of the GPS in my phone. I took a walk without wearing my blaze and the fitbit app still recorded the walk incorrectly. Twice as long and going off-course. Can't find anything in my iphone settings to adjust it

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0 Votes

‎08-30-2020 09:38

In response to brianmckeen

‎08-30-2020 09:38

looks like i was right, it was the GPS in my phone. I upgraded to the latest iOS and now the distances are correct.

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0 Votes

‎08-30-2020 09:39

‎08-30-2020 09:39

i had the same problem but i just upgrade my phone to the latest iOS and now it is working as before.

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0 Votes

‎08-31-2020 17:22

‎08-31-2020 17:22

  • I just finished my 3 mile walk and didn’t realize anything was wrong til getting home and went to push finish...and saw it was saying I only did .74miles in 40 minutes! And showed on the map I walked in a staggered triangle, not even on a sidewalk. This is my usual walking routine and know what it’s suppose to look like on the map...that’s not it! 
    Any answers on this issue yet?? 
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0 Votes

‎09-01-2020 06:55

In response to Wildeyes79

‎09-01-2020 06:55

hi, i never got a response but i did notice that after i upgrade my
phone to the latest iOS I started getting more accurate results. Seems
like it was a GPS issue with the phone tracking
Best Answer

‎09-01-2020 15:43

In response to brianmckeen

‎09-01-2020 15:43

Hi, I didn’t realize there was another update already. I feel like I just did one not too long ago. I updated my iPhone XR with the 13.7 iOS updates, and just got back from my walk and it worked! The tracking is the way it should be. Thank you for replying to my question. 

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