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Blaze not Syncing

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‎12-03-2018 03:23

‎12-03-2018 03:23

My Blaze has not been syncing for the last week. I have a huawei P8 lite 2017.

Is there something I need to do to make it happen as it did sync when I bought the watch so it's not that it is incompatible.

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‎12-03-2018 05:42

‎12-03-2018 05:42

Have you shut your blaze down by holding the left and bottom right button at the same time? Also, unparing and re-paring helps sometimes. But I've always have had syncing issues with my blaze...

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‎12-05-2018 08:13

‎12-05-2018 08:13

Welcome to the Community @Leru13 and @5arahr thanks for stopping by.

 

Keep in mind that in order to have a successful connection between your tracker and phone, it needs to be a compatible mobile device.

 

When a phone isn't compatible, it doesn't mean that it won't work with your tracker but you might experience some connectivity issues. You can always try the instructions provided in the Why won't my Fitbit device sync? help article but I don't guarantee it will work 100%.

 

Catch you later. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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