08-09-2016 04:59
08-09-2016 04:59
So I initially purchased a Blaze and after a while it stopped charging. Swapped for a new one and it is not charging. Third times a charm nope, still not charging. Tried the restart on Blaze, connected to different points and even power point. Still no luck. Unless it can be fixed i am returning it.
Best Answer08-10-2016 11:55
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
08-10-2016 11:55
Hi @sedge7 - That is really strange. I am assuming that you are using different chargers?
Best Answer08-11-2016 06:00
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
08-11-2016 06:00
It's great to see you around @sedge7 and @Ozzie65 thanks for stopping by!
Also, thanks for troubleshooting this inconvenience by yourself. Since you have already tried all troubleshoot possible, I recommend contacting our support team, I know they will be more than glad to help you out. For a faster response you can contact them via phone or chat.
Let me know the outcome. ![]()
Best Answer